Shipping Policy

Shipping Policy

Thank you for shopping with us!

🚚 Delivery Time (UAE)

We deliver all across the United Arab Emirates.

  • Standard Delivery: 2–3 business days

  • Remote Areas: 3–5 business days

Please note that delivery times may vary depending on your location and supplier availability.

💰 Shipping Charges

  • Shipping charges are calculated at checkout

  • We may offer Free Delivery on selected products or promotions

đŸ’ŗ Cash on Delivery (COD)

We offer Cash on Delivery (COD) across the UAE for your convenience.
Please ensure you are available to receive the order at the provided address.

📍 Order Tracking

Once your order is dispatched, you will receive a tracking update via SMS or email (if available).

❗ Delivery Delays

In some cases, delivery may be delayed due to:

  • High demand or stock availability

  • Courier service issues

  • Incorrect shipping details

We appreciate your patience and understanding.

đŸšĢ Failed Delivery Attempts

If the customer is unavailable:

  • Courier will attempt re-delivery

  • Repeated failed attempts may lead to order cancellation

đŸ“Ļ Damaged / Incorrect Items

If you receive a damaged or wrong item, please contact us within 24 hours of delivery with clear images for quick assistance.

📞 Contact Us

Email: glowoura03@gmail.com